Shipping Policy
Thank You for Choosing VIGOOD SOLARTEK Pvt. Ltd.
We truly appreciate your trust in our solar solutions. To enhance your shopping experience, we offer free shipping across India for all orders placed on our website. Our goal is to deliver your order within 3-7 business days, depending on your location and product availability.
Shipping & Delivery
We partner with reliable courier services to ensure timely and safe delivery. Once your order is shipped, you will receive tracking details to monitor its progress.
If you have any special delivery requests or instructions, feel free to contact us before placing your order. We’ll do our best to accommodate your needs.
Please note: In rare cases, delivery may be delayed due to unforeseen events such as natural disasters, strikes, or circumstances beyond our control. We will keep you informed and work closely with you to find a suitable solution.
Shipping Restrictions
We currently ship only within India. If you're based outside India and wish to purchase our products, kindly contact us, and we’ll assist you in the best way possible.
Returns & Exchanges
At VIGOOD SOLARTEK, customer satisfaction is our top priority. We are committed to delivering high-quality products and services.
- Damaged or Defective Products: If you receive a damaged or defective item, please contact us within 24 hours of delivery. We will promptly arrange for a replacement or refund.
- Other Returns or Exchanges: For any other reason, you may request a return or exchange within 7 days of delivery. The product must be in its original condition and packaging. Once we receive the item, we’ll process your refund or exchange.
For assistance with returns, exchanges, or delivery-related queries, please reach out to our customer support team.